Joshua Pilon is a Senior Forensic Analyst at Digital Forensics Corp., where he provides strategic direction, leadership, and operational development for the Customer & Technical Support team.
With a hands-on approach, Joshua is focused on delivering work that consistently exceeds customer expectations. He plays a crucial role in coordinating Sales, Engineering, and Analyst Departments to effectively diagnose, address, and resolve complex customer issues and escalations, and is adept at identifying and remediating common customer problems at all levels.
In his role, Joshua is also heavily involved in incident response and penetration testing for client companies facing Ransomware and Data breach incidents. He is experienced in reporting, documenting, and presenting findings to stakeholders. Additionally, Joshua serves as an On-Site Acquisitions Specialist for Digital Forensics Corp., demonstrating expertise in acquiring and processing various forms of digital media, devices, and hardware to meet the needs of clients ranging from Fortune 500 enterprises to government entities and individual citizens.
Earlier in his career, Joshua was a Service Delivery Engineer at TT Electronics, where he administered and maintained a large network spanning multiple continents and countries. He diligently upheld security best practices and protocols, and demonstrated adaptability in integrating new technology with legacy systems. Joshua's commitment to excellence is underscored by his CompTia A+ and Network+ certifications, as well as specialized training in areas such as malware and ransomware investigation, PowerShell tools for IR forensics collection, and responding to cybersecurity incidents.
Joshua is also an accomplished expert witness, with several testimonies accepted in courts across the United States. His expertise has been utilized in a range of cases, including those involving false accusations, child custody disputes, and murder trials, demonstrating his ability to analyze and present complex digital evidence, such as cell phone tower data and audio file metadata.